Oct 23, 2020
Microsoft Azure is delivering a broad and extensive range of services, advancing organizations across a variety of areas from 60+ Azure Regions. These services are often considered as a go-to option for applications, running businesses and freeing up time and capabilities, enhancing work, and providing scalability.
There are benefits too with data residency provided from Azure UAE Regions, as data can be kept in the two UAE datacenter regions, in Dubai and Abu Dhabi.
From the day that Microsoft has announced global availability of Azure UAE Regions, Microsoft strived to make this more useful for customers and partners such as the recent availability of M and Mv2 Series Virtual Machines to provide SAP S4/HANA high performance, scalability and security along with the addition of new Azure Services to the UAE Regions recently.
Whatever your Application Modernization strategy, Azure is the platform that you need. You can now run App Services, Functions, Azure Red Hat OpenShift, Azure Files Premium tier and Azure DevTest Labs in UAE regions.
- Azure App Service: Azure App Service is a fully managed platform for building, deploying, and scaling web apps to enable productivity and innovation. App Service helps for building, deploying, and scaling web apps quickly and easily by supporting APIs .NET, .NET Core, Node.js, Java, Python or PHP, in containers or running on Windows or Linux.
- Azure Functions: Azure Functions allows developers to act by connecting to data sources or messaging solutions thus making it easy to process and react to events. Developers can leverage Azure Functions to build HTTP-based API endpoints accessible by a wide range of applications, mobile and IoT devices.
- Azure Red Hat OpenShift: Azure Red Hat OpenShift provides a flexible, self-service deployment of fully managed OpenShift clusters. You can maintain regulatory compliance and focus on your application development, while your master, infrastructure, and application nodes are patched, updated, and monitored by both Microsoft and Red Hat. You have the option to choose your own registry, networking, storage, or CI/CD solutions. Or you can get going immediately using built-in solutions with automated source code management, container and application builds, deployments, scaling, health management, and more.
- Azure Files Premium Tier: Azure Files premium tier storage offers high-performance, easily accessible file services, built on solid-state drives (SSD). Premium tier is optimized to deliver consistent performance for IO-intensive workloads that require high-throughput and low latency.
- Azure DevTest Labs: Azure DevTest Labs make it possible to quickly provision development and test environments, which minimizes waste with quotas and policies. The service allows automated shutdowns to be set to minimize costs. Additionally, Windows and Linux environments can be built.
Oct 15, 2020
Customer Voice offers a comprehensive means to capture, analyze, and act on customer insights. Easily integrate Customer Voice into your everyday applications or workflow using the built-in integration. Capture feedback instantly with ready-to-use templates, and respond quickly using real-time update and text analytics.
Dynamics 365 Customer Voice is an enterprise feedback management solution that empowers everyone in the organization to develop enterprise-grade surveys to collect timely feedback from the customers and employees. With point-and-click simplicity and AI-assisted features everyone has the tools to create, send, and analyze custom surveys that integrate directly into the workflows and the organization’s business system.
Customer Voice License:
Oct 2, 2020
A new Application is currently available starting October 1, 2020.
Dynamics 365 Project Operations connects sales, resourcing, project management and finance teams with a single application to win more deals, accelerate project delivery and maximize profitability.
The Project Operation New License offer:
- The Base License Cost:
- 120 USD Per User Per Month
- The Attach License Cost:
- 30 USD Per User Per Month
- Purchase Requirement:
- Entitlements per Tenant:
- Database Capacity
- Log Capacity
- File Capacity
Oct 2, 2020
This campaign program is available from September 2020 till 25 June 2021.
Customer Segment
The Dynamics SMB promotion will only be available to the following types of customers:
Net new customer tenant
An existing customer tenant which does not have an active Dynamics 365 subscription
SMB customers in trading, services, and other industries that have a customer service department and sales department
Eligible Products & Offer ID’s
Dynamics 365 Sales Professional
Dynamics 365 Customer Service Professional
Offer GUID |
Product SKU Description |
Product SKU Part # |
51f99b45-3f92-4ef0-9167-b04709a62106 |
Dynamics 365 Customer Service Professional |
DYN365_CUSTOMER_ SERVICE_PRO |
a81010d7-7859-4f6b-9f29-2e79e2573904 |
Dynamics 365 Customer Service Professional for Faculty |
DYN365_CUSTOMER_ SERVICE_PRO |
69998fb3-b858-476e-99ba-0d7ba65fe8fb |
Dynamics 365 Customer Service Professional for Students |
DYN365_CUSTOMER_ SERVICE_PRO |
f28514f0-6516-4ef9-8222-1c605a05d245 |
Dynamics 365 Sales Professional |
D365_SALES_PRO |
45cf3a0b-260f-45d9-ae91-b82217e03612 |
Dynamics 365 Sales Professional for Faculty |
D365_SALES_PRO |
a22ef7a9-f2f6-48f0-9060-6463852f9edf |
Dynamics 365 Sales Professional for Government |
D365_SALES_PRO_GOV |
8bc28c55-52ea-474a-b732-968a1d6056c8 |
Dynamics 365 Sales Professional for Students |
D365_SALES_PRO |
Terms and Conditions of the Promo
- Orders can be placed on a monthly basis
- Promo is valid for orders placed before 25th of June 2021
- For monthly orders; prices will be maintained for 12 consecutive months
- Regions eligible: Gulf and MCC and Egypt
- Qualifying customers will receive a 100% discount in the first 4 months with a minimum 1-year commitment for Dynamics 365 Sales Professional or Dynamics 365 Customer Service Professional:
- Customers must be purchasing a net new Dynamics 365 Sales Professional or Dynamics 365 Customer Service Professional customer tenant.
- An existing customer with an inactive or recently canceled (within the last 30 days) subscription may also qualify.
FAQ
- Will the new customer eligibility be enforced?
Yes, the Dynamics SMB promotion will be technically enforced
- Is there a minimum purchase requirement?
There is no minimum user purchase requirement
- How many licenses can be purchased at the promotion discount?
There is no maximum of licenses that may be purchased. Customers may purchase as many licenses as they need.
- What if I don’t start the promotion when it first becomes available?
New customers may take advantage of the Dynamics SMB promotion at any time between September 3, 2020 and June 25, 2021. Customers subscriptions must begin before June 25, 2021
- What happens to the monthly subscription price of Dynamics 365 Sales Professional and/or Dynamics 365 Customer Service Professional licenses when the promotion ends?
Microsoft will honor the September 2020 catalog prices of the licenses for the duration of the annual subscription commitment. This means if a customer starts the promotion on September 1, 2020, their price for months 5 to 12 will be the September 2020 license monthly price
- When does the 4-month Dynamics SMB promotion pricing end?
The promotion pricing expires 4 months from the subscription start date not 4 months from the CSP billing date. For example, a new customer who takes advantage of this promotion and purchases their license September 15, 2020 begins their subscription September 15. The promotion price will be honored September 15, 2020 through January 15, 2021.
- How should partners use these promotions?
Partners can include these promotions in current customer acquisition motions to enable new customers in need of digital selling or remote selling scenarios to sign up with a partner. Throughout the promotion partners have opportunity to showcase the value of Dynamics 365 Sales Professional and/or Dynamics Customer Service Professional to new customers.
- How do partners transact these promotion offers?
CSP partners can transact the Dynamics SMB promotion offers through BPS Market Place on behalf of the customer effective September 1, 2020.
- Can partners still sell the regularly priced offers without promotions to qualifying customers?
Partners who do not wish to offer promotional pricing to otherwise qualifying customers may choose to cancel the promotion applied to the subscription and rebuy the subscription on the same day to void the promotion. Partners can always sell the regularly priced offers to non-qualifying customers.
- Does the promotion apply if my customer wants to cancel existing Microsoft Dynamics 365 Sales Professional or Dynamics 365 Customer Service Professional subscriptions?
Based on the new customer definition, the promotion will not be applied because the customer has an active Dynamics 365 Sales Professional and/or Dynamics 365 Customer Service Professional or cancelled one within 30 days.
- What if my customer does not align to one of the eligible customer types?
Your customer may be eligible for the current products without the Dynamics SMB promotion or another offer. Please refer to additional details and the full list of Teams trials and offers.
Sep 28, 2020
Dynamics 365 Human Resources helps businesses empower and engage their workforce, provide modern benefits packages, and stay compliant. It provides a comprehensive personnel management solution, including performance, leave and absence, and payroll integration. Self-service programs help HR professionals and employees manage time off and benefits. Human Resources connects people and operations data to help you optimize workforce costs and take better care of employees.
For the 2020 release wave 2, we’re focused on the following areas to help you expand your offerings and extend your solutions:
- Transform the employee experience: Manage leave and absence directly from Microsoft Teams, along with full enhancements to employee and manager self-service.
- Build an HCM ecosystem: Enable streamlined integrations to recruiting and payroll partners.
- Optimize HR programs: Continue from wave 1 with additional enhancements in leave and absence and benefits management.
- Unlock your HR data: Modify existing reports and build custom reports using Azure Data Lake and Power BI Pro.
- Enrich your existing Microsoft solutions with HR data: Integrate directly with Azure Active Directory, Outlook, and other Dynamics 365 applications.
Sep 2, 2020
As of October 2021, Microsoft will no longer support Dynamics AX 2012 R3. This would be a good time for AX users to start searching for a new ERP solution.
Microsoft Dynamics 365 Finance & Supply Chain Management is what you’re looking for. In fact, Dynamics 365 will be your best upgrade.
Dynamics AX users who have a current Microsoft Dynamics annual enhancement plan can receive a 40% discount on the Dynamics 365 cloud subscription.
Advantages of the Microsoft Cloud
When you move from on-premise Dynamics AX to the Microsoft Cloud, you’ll not only be upgrading; you’ll be updating. Upgrades to Dynamics were a regular source of additional expenses and business disruption, especially if you had customization and integrations.
With Dynamics 365 Finance & Supply Chain Management on the Microsoft Cloud, you don’t upgrade – you update. The updates are automatic, performed in the background, immediately available, and accommodate your customization and integrations.
- Seamless remote connectivity
When you move from on-premise Dynamics AX to the Microsoft Cloud, you’ll not only be upgrading; you’ll be updating. Upgrades to Dynamics were a regular source of additional expenses and business disruption, especially if you had customization and integrations.
With Dynamics 365 Finance & Supply Chain Management on the Microsoft Cloud, you don’t upgrade – you update. The updates are automatic, performed in the background, immediately available, and accommodate your customization and integrations.
- Built-in disaster recovery
Locating your information and processes in Microsoft’s secure Cloud not only gives you high-performance remote access to all your ERP data and processes, but it also guarantees built-in disaster recovery for your organization.
You’ll be able to be up and running even if you can’t get to the office, and your information will be secure from both physical disasters and cyber-attacks.
- Easier integrations
Dynamics 365 Finance & Supply Chain Management is built on a Common Data Service, which connects, ERP, Power Platform (including Power BI) and all the other Microsoft business productivity tools such as Microsoft 365. That enables all of those programs to work together seamlessly.
Send and receive data, build workflows, automate processes, and create custom functionality. Your teams will be connected using processes with which they are familiar.
- Lower IT costs
A cloud-based solution eliminates the expense of owning and maintain on-premises hardware.
- Enhanced performance
The Microsoft Cloud guarantees high performance and ongoing improvements. You will never again have the expense of upgrading servers, buying extra data storage, and paying for external hosting. All that will be covered as part of your Dynamics 365 subscription.
- Stronger Security
Microsoft’s cloud platform has unparalleled security to safeguard your data. And Dynamics 365 Finance & Supply Chain Management has built-in, role-based security features such as Segregation of Duties (SODs). You can count on Dynamics 365 Finance & Supply Chain Management to support your compliance efforts and meet all your security requirements.
- Innovations such as AI, virtual agents, connected field service, and more
Advanced tools such as machine learning, artificial intelligence, virtual agents, and connected field service were once out of reach for your small or mid-sized company.
Now with Dynamics 365 Finance & Supply Chain Management, you too can leverage the latest technology advancements to unlock new opportunities and gain a competitive edge.
Aug 19, 2020
Microsoft released a new offering called Dynamics 365 Sales Premium
What is dynamics 365 sales premium?
With the new Microsoft release, you can benefit from the Dynamics 365 Sales Premium.
It’s a single user license for Dynamics 365 Sales Enterprise and Dynamics 365 Sales Insights.
What is dynamics 365 sales premium’s price?
Now you can profit from a saving of $10 over buying the applications separately.
As Dynamics 365 Sales Enterprise and Dynamics 365 Sales Insights are only at a price of $135 per user per month.
What is dynamics 365 sales insights?
This feature is intended to help sales managers or supervisors enhance their team’s performance.
It is not intended for use in making—and shouldn’t be used to make—decisions that affect the employment of an employee or group of employees, including compensation, rewards, senior i ty, or other rights or entitlement.
Sales insight helps organizations in the following four areas:
Guided selling: Guide sellers on their next course of action with timely and actionable insights.
Productivity intelligence: Free up sellers’ time by minimizing manual data entry with contextual, real – time suggest ions for updating existing records and creating new records, making sure your data is always up to date.
Connection insights: Build stronger relationships with customers and move relationships forward with AI -guided selling. Take preemptive steps to mitigate risks with a relationship health score.
Predictive models: Increase conversion and win rates by using AI to prioritize leads and opportunities with the highest likelihood to convert and buy.
Aug 3, 2020
Today most organizations are experiencing challenges and making plans that they did not anticipate. In times like these, organizations do not have time to worry about reacting to changes in accounting regulations, yet they cannot risk leaving them unaddressed.
A core tenant of Dynamics 365 Finance is to enable you to reduce risk, and to automate and modernize your global financial operations. To help you achieve this, Microsoft are introducing asset leasing in November 2020. Asset leasing helps you adapt and be compliant to the FASB and IFRS 16 accounting regulations related to lease management and its financial impact. Asset leasing will reduce manual errors and save your users time through automatic lease status updates, right of use assets, wholistic monitoring and analytics, and calculations of net present value, lease interest, and future cash payments.
Asset leasing features:
- Automates the complex lease calculation of present value and its subsequent processes such as future lease payment, lease liability amortization, right-of-use asset depreciation, and expense schedules.
- Automatically classifies the lease as either operating or finance, or as a short-term lease or low-value lease. The lease classification tests include transfer of ownership, purchase option, lease term, present value, and unique asset.
- Centralizes the management of lease information, such as important dates, including the commencement and expiration dates, as well as the lease’s transaction currency, payment amounts, and payment frequency.
- Helps to generate accounting entries for the initial recognition, and subsequent measurement of the lease liability and right-of-use asset.
- Reduces time for complex calculation of lease modification and automatic adjustment transactions.
- Provides posting to different layers to accommodate different reporting purposes, such as tax reports that are available in Dynamics 365 Finance.
- Complies with the accounting standards to represent leases on a balance sheet using the Balance sheet impact calculator.
- Provides audit controls over the integrity of the lease data to ensure that the posted transactions match the calculated amounts of the present value, future payments, and liability amortization.
- Provides tools to import from or export to Excel for all lease data using data management.
- Includes features that help in preparing asset leasing reports, particularly the preparation of disclosures and notes.
- Integrates with company chart of accounts, currencies, fixed assets, vendors, journals, data management, and number sequences.
May 28, 2020
On the first of April, Microsoft has officially started the 2020 release wave 1, kicking off the deployment of new applications and hundreds of new capabilities and updates across Microsoft Dynamics 365 and Microsoft Power Platform.
The complete list of new capabilities for 2020 release wave 1 related to Microsoft Dynamics 365 are as follow:
Seamless B2C and B2B customer journeys across sales, marketing, and service:
Dynamics 365 Customer Insights, Microsoft’s customer data platform (CDP), including first and third-party data connections that further enrich customer profiles that can be updated and activated in real-time. Organizations can unlock the value of their data by quickly and accurately predicting customer behavior using out-of-the-box AI templates for churn, customer lifetime value, and next best action recommendations, as well as enable deeper insights with Microsoft Azure Synapse Analytics.
B2B organizations can take advantage of new customer engagement capabilities in Dynamics 365 Sales, Marketing, Customer Service, and Field Service to provide customers with unified, consistent, and personalized experiences throughout the entire buyer journey. Sales teams can leverage advanced AI-powered predictive sales forecasting and a new sales acceleration hub for inside sellers. Marketers can enhance campaigns with more personalized and sophisticated email messages, integrated surveys using Microsoft Forms Pro, and aggregated data and segments from Customer Insights. In addition, service centers benefit from centralized scheduling capabilities for dispatchers to schedule technicians and new omnichannel capabilities to reach customers on their preferred channels.
Delivering seamless omnichannel retail experiences:
Dynamics 365 Commerce delivers an end to end retail solution that helps organizations deliver personalized, omnichannel experiences through advanced e-commerce capabilities, intelligent product recommendations, and enhanced clienteling. With Dynamics 365 Commerce, Finance, Supply Chain Management, and Microsoft Power BI you gain greater visibility into an end-to-end processes and virtual warehouses, as well as get a single view of customers across retail and e-commerce.
Exceed customer expectations with an intelligent supply chain:
Dynamics 365 Supply Chain Management is updated to deliver predictive insights and intelligence from AI, IoT, and mixed reality to your organization across planning, production, inventory, warehouse, transportation management, and asset management.
Microsoft has added out-of-the-box IoT capabilities that leverages Azure IoT Hub to connect signals from mission-critical assets with business transaction data. This enables manufacturers to improve uptime, throughput, and quality by proactively managing shop floor and equipment operations with a real-time view of their entire production and stock.
Supply Chain Management now integrates with Dynamics 365 Field Service to help reduce downtime of geographically dispersed mission critical assets by automating field service operations, as well as Microsoft Dynamics 365 Guides to train your workforce faster, more effectively, and in some cases, more safely using mixed reality learning experiences.
For Instance: Eaton, a multinational power management company, with 97,000 employees serving customers in 175 countries, is leveraging Dynamics 365 mixed reality solutions as part of its ‘Industry 4.0’ transformation. Following pilot evaluations by their IT and business teams, Dynamics 365 Guides and Dynamics 365 Remote Assist are being deployed globally by different business units starting with the Vehicle Group in over a dozen locations for maintenance, digital layout, training, product development, and connecting global teams on knowledge transfer and best practices sharing.
In addition to these highlights for operations, we’re introducing Dynamics 365 Finance Insights, which brings the power of AI into your finance processes, as well as Dynamics 365 Project Operations, a comprehensive solution for service organizations to connect and run every part of the business.
Power Platform: New ways to analyze, act, and automate
Power Automate adds robotic process automation (RPA)
Power Automate already helps hundreds of thousands of organizations automate millions of processes every day. With the addition of RPA, Power Automate will help these organizations to also automate their legacy apps and manual processes through UI-based automation. The key Power Automate RPA capabilities that are reaching general availability today include RPA for attended and unattended scenarios, a flexible business model to support any business scenario, and several AI Builder models.
Power Automate now provides a single solution for end-to-end automation that spans on-premises systems and the cloud. This approach addresses three primary areas:
- Intelligent understanding of data: Structured and unstructured data from paper-based invoices to images can be easily understood and integrated with other critical business applications. AI-driven capabilities like forms processing in AI Builder are now generally available.
- RPA connects to enterprise applications without APIs: Some applications are too old or expensive to support API connectivity. With UI flows, end users can automate their work in these applications by recording manual tasks such as mouse clicks, keyboard inputs, and data entry, and then automate the replay of these steps to integrate with legacy systems.
- Connecting to over 300 modern apps and services: It is easy to work with information stored in the cloud or on-premises apps and databases. We offer native connectivity to common apps or a company’s APIs with over 300 connectors out-of-the-box.
Power Apps adds mixed reality experiences
Today, we’re announcing new mixed reality capabilities coming to Microsoft Power Apps. With these new features, Power Apps is one of the first low-code no-code platforms that makes it possible for everyone to build mixed reality applications.
With hundreds of millions of augmented reality capable mobile devices in the hands of business users, every Power Apps maker will be able to leverage the power of mixed reality to extend their apps with the ease of drag-and-drop development. With these new capabilities, makers can start to digitize workflows in physical space in new and innovative ways.
Power BI adds new capabilities
Microsoft Power BI is delivering new capabilities focusing on three key areas to help customers drive a data culture:
- Building on Power BI’s core amazing data exploration experiences, we’ve added the highly requested decomposition tree AI visual, a new Q&A experience, and added a modern ribbon that users are familiar with from Microsoft Office.
- As we continue to meet the most demanding needs of our enterprise customers, we are adding full application lifecycle management, with the ability for customers to move an app through a deployment pipeline. We have also completely opened Power BI’s semantic models by adding full support for the industry standard XML for Analysis (XMLA) protocol.
- Finally, to help our customers weave business intelligence deeply into the fabric of the organization, we’ve added support for Microsoft Information Protection and Microsoft Cloud App Security to protect data even when it leaves Power BI, added deep integration with Azure Synapse, and a completely revamped Microsoft Teams integration.
May 14, 2020
Microsoft are announcing a product name change only for some of Microsoft365 products. There are no pricing or feature changes at this time!
The new product names are already into effect since the 21st of April , 2020. The below table shows the Old & New naming for each modified product:
Old Name |
New Name |
Office 365 Business Essentials |
Microsoft 365 Business Basic |
Office 365 Business Premium |
Microsoft 365 Business Standard |
Microsoft 365 Business |
Microsoft 365 Business Premium |
Office 365 Business |
Microsoft 365 Apps. For Business |
Office 365 ProPlus |
Microsoft 365 Apps. For Enterprise |
However, no changes were done for the below products:
- Office 365 for Enterprise (E1, E3, E5)
- Office 365 for Firstline workers (F1)
- Office 365 for Education (A1, A3, A5)
- Office 365 for Government (G1, G3, G5)
Linked below are two comparison sheets for both Microsoft 365 and Office 365 showing the availability features/products for each plan for both Commercial & Educational plan