Dynamics 365 Customer Service Insights End of Life

Michel Mikhael

Sales Director

BPS

Negib Abouhabib

General Manager

BPS

Caroline Haddad

Solutions & Services Director

BPS

Nisrine Jamai

Sustainability Business Program Manager

Microsoft Central and Southeast Europe, Middle East & Africa

Nisrine Jamai is a Technical Sustainability Program Manager at Microsoft. She overlooks providing product expertise on the Microsoft Cloud for Sustainability (MCFS) in the CEMA region (Central & Southeast Europe, Middle East and Africa) and by extension its implementation consulting to customers and partners who are motivated by the Microsoft vision for sustainability. Nisrine has an extensive engineering background in renewable energy technologies and has actively put in place work in the context of sustainable technologies, bio-energies associated with the production of the second-generation bioenergy and biogas from waste.

Youssef Kassab

Cloud and Security Presales Manager

BPS

As the Head of Microsoft Azure Presales at BPS, Youssef is a dynamic leader in the world of technology and business. With a deep commitment to leveraging technology for sustainability, Youssef plays a pivotal role in shaping the future of cloud computing.Beyond their professional achievements, Youssef is an avid reader and learner with a passion for technology. They also have a keen interest in AI and Data Science, always staying up-to-date with the latest advancements in these fields.With a wealth of knowledge and a dedication to excellence, Youssef is poised to share invaluable insights at GITEX, making a significant impact on the audience.

Stanislav Lencz

Consulus Regional Director

Consulus Europe and Middle East

Stanislav Lencz is devoted to making organizations, technology, communication, and processes serve people.
He has excellent communication and networking abilities and extensive experience in Project / Team Management, Business Solution and Solutions Design architectures.
After many years of professional career covering mainly domains of Biometrics and Identity related solutions, since 2016 he dedicates himself intensively to company, community and leadership consulting, networking, and thought leadership. Passionate in helping individuals and teams re-discover their purpose and build unity in diversity. He currently serves as Country Director for Slovakia and Regional Director for Europe and Middle East, at Consulus.

Hrvoje Lovrić

Country Directorn

Consulus Croatia

Hrvoje Lovrić is a Senior Business Consultant devoted to making organizations, technology, communication, and processes serve people.
He has excellent communication and networking abilities and extensive experience in Telecom, Energy and Education sectors, and experience in EU Funding applications.
After many years of a professional career covering mainly domains of creating and implementing marketing and sales strategies, working as a lecturer at the graduate study of Entrepreneurial Management, since 2020, he dedicates himself intensively to company, community, and leadership consulting, networking, and thought leadership.
After studies at the Faculty of Electrical Engineering and Computing and later Master of Science in Economics, MBA, University of Zagreb, Croatia led him into organizations such as Croatian Telekom, Optima Telekom, and Helb Engineering.
He currently serves as Country Lead for Croatia at Consulus.

Clara Kwan

Global Head, Sustainability and Impact Investment

Consulus

Clara Kwan is the Global Head of Sustainability and Impact Investment of Consulus and the Chief Sustainability Officer of DesignFutures Venture. She graduated from the National University of Singapore with a Bachelor of Law (Honors) and has an Executive MBA from the Kellogg School of Management.
Clara spearheads and executes strategic decisions and provide strategic consultations on sustainability issues, investments and best practices for companies, including establishing ESG principles and roadmap into regional and local processes in companies’ management, operations, legal and compliance, business continuity planning, marketing and human resources. She assesses and manages investment and financing portfolios from a legal, sustainability and social impact angle.
She sits on boards and previously held the positions of Chief Operating Officer, Head of Sustainability and Managing Director (Singapore) for a regional green independent power producer.
Clara is also a certified mediator and an attorney who is qualified in several jurisdictions. She has served clients globally including Singapore, Malaysia, Brunei, Thailand, China, Hong Kong, Macau, Taiwan, Indonesia, Philippines, Australia, New Zealand, Mongolia, Kazakhstan, Dubai, British Virgin Islands, Cayman Islands, United Kingdom and United States.

Ahmed Ameen Ashour

Chief Sustainability Commercial Officer

Microsoft Middle East & Africa

Ahmed Ameen Ashour is a forward-thinking, and results-driven leader who has dedicated his career to driving innovation and positive change in the areas of Ed-Tech and Sustainability. As of 2023, Ahmed has assumed the pivotal role of Chief Sustainability Commercial Officer at Microsoft, bringing his extensive leadership expertise to the forefront of the company’s sustainability initiatives.
In this new role, Ahmed’s primary responsibility is to help enable organizations both in public and private sector on their ESG journey through leveraging Microsoft’s Sustainability Cloud Solutions. His focus is on developing and implementing scalable business and go-to-market strategies for Microsoft’s Cloud for Sustainability platform, empowering organizations to make a significant impact through sustainable innovation, digital transformation, and growth.
Prior to this transition, Ahmed served as the Education Industry Director for Microsoft UAE & GCC, where he was instrumental in leading the company’s engagement within the education sector. He established key alliances and catalyzed an education transformation through the use of technology. His impact can be seen in numerous UAE education initiatives, including the Mohammed Bin Rashid Smart Learning Program (MBRSLP), One Million Arab Coders, Madrasa.org, Mohammed Bin Rashid Virtual Schools (MBRVS), and the UAE’s transition to remote learning during the COVID pandemic.
A thought leader in sustainability, Ahmed is committed to engaging with partners and startups to develop innovative sustainability solutions that can quickly go-to-market. His passion for making a positive impact on the future of our planet is evident in his commitment to building a better future for generations to come.
Ahmed began his journey at Microsoft in 2008 as an Industry Solutions Lead for Education, following a decade-long career in education consultancy across Europe, the Middle East, and Africa region. He holds a Master of Science degree in Computer Science from the University of Louisville (US) and a Bachelor’s degree in Business Administration from Ain Shams University (EG). Ahmed’s blend of deep technical expertise, leadership, and dedication to sustainability make him a driving force in Microsoft’s mission to empower every person and organization on the planet to achieve more through sustainable practices.

Lawrence Chong

CEO

Consulus

Lawrence Chong is the CEO and Co-founder of Consulus. A recognized thought leader in Innovation and Strategy.
He is a regular speaker at global events and has spoken at Innovation by Design, World Marketing Summit, World Brand Congress, Business of Design Week. He is a featured Columnist on innovation, branding, and design for Asian businesses. He is a featured thought leader on the largest professional network, LinkedIn and is followed by 400,000+ professionals.
His insights appear regularly in regional media such as the TheEdge, Radio 93.8, Business Insider, Marketing, Business Times Singapore, VTC (Vietnam), Doanh Nhan Sai Gon (Vietnam), CafeBiz (Vietnam), Ceylon Today, Brunei Times.