Services

BPS offers wide technical services to support channel partners cloud build-up.
Quickly launch your high-margin, high-value services with our packaged services, support & trainings. BPS provides you with a certified technical team to help you accelerate your go to market and maintain your infrastructure on the long run.

Our Value is in our Cloud Expertise & Certifications. We have a team of experts in the cloud solution we sell.  Our team & expertise ensure a return on your investment; our broad experience deploying cloud solutions enables partners to get their offerings to market faster. We also inherit know-how from our suppliers; all our services are delivered with this as a guidance from our technology partners and we continuously update/refresh our know how & methodologies.

We provide services that include:

Cloud Professional Services

Multi-Platform Support

Training & Knowledge Development

Cloud Professional Services

BPS Cloud Professional Services covers the complete installation of the partner customized cloud in your datacenter or at your customer location. The technical team uses best practices & focused project management methodologies to optimize the delivery of your cloud solution. Our implementation phases include: design, planning, install, configuration, staging, training & transfer of knowledge.

Multi-Platform Support

BPS offers multi-platform escalation SLAs, specific product SLAs & first level support & provisioning SLAs. We also provide with some of our SLAs dedicated partner technical account managers – TAM’s. Our SLAs covers 8×7 & an upgrade to 24×7 hour support packages that fit partners’ needs. Our certified team communicates in Arabic, English & French depending on partner team need.

Training & Knowledge Development

BPS provides training services and knowledge development solutions to help our channel partners build and support your cloud platform. We deliver training & solutions to support you in the transformations to the cloud and to enable you to differentiate and distinguish yourself and be able to control the new business trends. Our programs are designed for professionals that need to build, service & support multitenant platforms and applications.